Support · Aravo

Help & Support

For any question, issue, or request, write to us directly. We review every message carefully.

Direct contact

[email protected]

We reply in under 48 business hours.
You can write to us in Spanish or English.

Send a message

Frequently asked questions

Aravo uses Magic Links (emails with a secure access link) and Google OAuth. If you do not receive the email, check your spam or junk folder. Links remain valid for 10 minutes. If the problem continues, write to [email protected] with the email address linked to your account.
The Starter plan has no renewals. If you have Professional, you can cancel future renewal from the Polar portal or from billing when available. Cancellation does not automatically delete your account or workspace data. If you need to delete your account, write to [email protected] or use the option available in the panel.
No. Professional payments are disabled during early access. We currently do not request cards or process charges. If you have questions about your plan status, write to [email protected].
Your data belongs to you. You can export time records, invoices, and quotes in PDF format directly from the panel. If you want to permanently delete your account and all associated data, email [email protected] and we will handle it in under 72 hours.
Write to [email protected] describing what happened, which section of the panel was involved, and whether you can reproduce it. The more information you include (browser, operating system, steps to reproduce), the faster we can identify and resolve the problem.
The free plan includes time tracking, up to 2 active clients, up to 4 active projects, 2 new invoices and 2 new quotes per month, and a workspace for its owner only. Basic reports are included, but active report links are not. Professional offers expanded use for documents, reports, and work capacity, subject to reasonable use. Check the pricing page for the full detail.

Availability

Service status

Check Aravo's live availability